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c67833f888
Based on an original version written by Rishi, but this has been basically rewritten by tabbott. We also clean up one confusing part of our Slack docs.
99 lines
4.5 KiB
HTML
99 lines
4.5 KiB
HTML
<div class="faqs">
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<div class="padded-content">
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<header>
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<h1>Frequently Asked Questions</h1>
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</header>
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<div class="faq-box">
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<div class="faq">
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<div class="question">
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Do you have special plans for open source projects,
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non-profits, groups of friends, and other non-commercial
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entities?
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</div>
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<p class="answer">
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Yes! Zulip Cloud Premium is free for open source
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projects and a wide variety of non-commercial
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entities. We also often offer steep discounts to
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educational institutions, and in other scenarios where
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users are not being paid a salary. Just contact
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sales@zulipchat.com and we’d be happy to discuss your
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situation!
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</p>
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<p class="answer">
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You may also be interested in
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<a href="/for/open-source">Zulip for open source
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projects</a> or
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<a href="/for/working-groups-and-communities">Zulip
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for working groups and other part-time communities</a>.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Does Zulip scale to a large number of users?
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</div>
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<p class="answer">
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Yes! Some of our biggest fans have hundreds or thousands
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of users, including Fortune 500 companies like Akamai,
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and open source communities like
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<a href="https://www.recurse.com/blog/112-how-rc-uses-zulip">The
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Recurse Center</a>. If you'd like to see a large Zulip
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in action, the
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<a href="https://chat.zulip.org">Zulip
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community server</a> has thousands of accounts and hundreds of weekly active users, and is run on a single machine with 8GB of RAM.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Can I pay by credit card and/or invoice?
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</div>
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<p class="answer">
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You can always use a credit card to pay, and we can bill
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by invoice for amounts over $1000.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Do you prorate accounts that aren’t being actively used?
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</div>
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<p class="answer">
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Yes! We don’t want to charge you for a service you
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aren't actually using. We prorate by the day, and only
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charge for a user if they have logged on in the last two
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weeks, even if they haven’t explictly been deactivated.
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</p>
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<p class="answer">
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If you start on the Premium plan and drop to Free, we
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will credit your account for the time you have left,
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that you can use when reactivating your Premium plan in
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the future.
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Can I start on Zulip Cloud and later move to On-Premise?
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</div>
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<p class="answer">
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Yes! Our high
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quality <a href="/help/import-or-export-a-zulip-organization">export
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and import tools</a> ensure you can always move
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from our hosting to yours (and back). If
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you’d like to do a migration, email
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support@zulipchat.com and we'll get you started!
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</p>
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</div>
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<div class="faq">
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<div class="question">
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Who can I contact if I have further questions?
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</div>
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<p class="answer">
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Stop by the
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<a href="https://zulip.readthedocs.io/en/latest/contributing/chat-zulip-org.html">Zulip
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community server</a> to see Zulip in action and
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chat with the developers, or shoot us an email at
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sales@zulipchat.com!
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</p>
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</div>
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</div>
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</div>
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</div>
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