diff --git a/zerver/lib/exceptions.py b/zerver/lib/exceptions.py
index 092ee93ec9..fb38606f1e 100644
--- a/zerver/lib/exceptions.py
+++ b/zerver/lib/exceptions.py
@@ -756,3 +756,13 @@ class CannotManageDefaultChannelError(JsonableError):
     @override
     def msg_format() -> str:
         return _("You do not have permission to change default channels.")
+
+
+class EmailAlreadyInUseError(JsonableError):
+    def __init__(self) -> None:
+        pass
+
+    @staticmethod
+    @override
+    def msg_format() -> str:
+        return _("Email is already in use.")
diff --git a/zerver/openapi/zulip.yaml b/zerver/openapi/zulip.yaml
index b93fa62186..1993d38989 100644
--- a/zerver/openapi/zulip.yaml
+++ b/zerver/openapi/zulip.yaml
@@ -9433,7 +9433,7 @@ paths:
                   - example:
                       {
                         "code": "BAD_REQUEST",
-                        "msg": "Email 'newbie@zulip.com' already in use",
+                        "msg": "Email is already in use.",
                         "result": "error",
                       }
                     description: |
diff --git a/zerver/tests/test_bots.py b/zerver/tests/test_bots.py
index 8b82fd838a..941195bf34 100644
--- a/zerver/tests/test_bots.py
+++ b/zerver/tests/test_bots.py
@@ -251,7 +251,7 @@ class BotTest(ZulipTestCase, UploadSerializeMixin):
             short_name="hambot",
         )
         result = self.client_post("/json/bots", bot_info)
-        self.assert_json_error(result, "Email 'hambot-bot@zulip.testserver' already in use")
+        self.assert_json_error(result, "Email is already in use.")
 
         dup_full_name = "The Bot of Hamlet"
 
diff --git a/zerver/tests/test_example.py b/zerver/tests/test_example.py
index a097d6e9e2..c6b6e098fe 100644
--- a/zerver/tests/test_example.py
+++ b/zerver/tests/test_example.py
@@ -214,7 +214,7 @@ class TestFullStack(ZulipTestCase):
 
         # Verify error handling when the user already exists.
         result = self.client_post("/json/users", valid_params)
-        self.assert_json_error(result, "Email 'romeo@zulip.net' already in use", 400)
+        self.assert_json_error(result, "Email is already in use.", 400)
 
     def test_tornado_redirects(self) -> None:
         # Let's poke a bit at Zulip's event system.
diff --git a/zerver/tests/test_users.py b/zerver/tests/test_users.py
index d5e08336cd..c4f99e1c71 100644
--- a/zerver/tests/test_users.py
+++ b/zerver/tests/test_users.py
@@ -1336,7 +1336,7 @@ class AdminCreateUserTest(ZulipTestCase):
 
         # we can't create the same user twice.
         result = self.client_post("/json/users", valid_params)
-        self.assert_json_error(result, "Email 'romeo@zulip.net' already in use")
+        self.assert_json_error(result, "Email is already in use.")
 
         # Don't allow user to sign up with disposable email.
         realm.emails_restricted_to_domains = False
diff --git a/zerver/views/users.py b/zerver/views/users.py
index 75273f9ac3..b17559976e 100644
--- a/zerver/views/users.py
+++ b/zerver/views/users.py
@@ -45,6 +45,7 @@ from zerver.lib.bot_config import set_bot_config
 from zerver.lib.email_validation import email_allowed_for_realm, validate_email_not_already_in_realm
 from zerver.lib.exceptions import (
     CannotDeactivateLastUserError,
+    EmailAlreadyInUseError,
     JsonableError,
     MissingAuthenticationError,
     OrganizationAdministratorRequiredError,
@@ -603,7 +604,7 @@ def add_bot_backend(
         raise JsonableError(_("Bad name or username"))
     try:
         get_user_by_delivery_email(email, user_profile.realm)
-        raise JsonableError(_("Email '{email}' already in use").format(email=email))
+        raise EmailAlreadyInUseError
     except UserProfile.DoesNotExist:
         pass
 
@@ -810,7 +811,7 @@ def create_user_backend(
 
     try:
         get_user_by_delivery_email(email, user_profile.realm)
-        raise JsonableError(_("Email '{email}' already in use").format(email=email))
+        raise EmailAlreadyInUseError
     except UserProfile.DoesNotExist:
         pass