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Quoted email replies is now available to every account by default.
Previously this was gated behind the `quoted_email_reply` account-level
feature flag, so accounts needed it toggled on (via Super Admin) before
agents saw the toggle in the reply box.
## How to test
1. Open any conversation on an email inbox.
2. Confirm the **Quote previous email** toggle is visible in the reply
box (and is **not** visible on private notes or non-email channels).
3. Toggle it on, type a reply, and send — the outbound email should
include the quoted prior email below your message.
4. Toggle it off and send another reply — the quoted block should not
appear.
5. The toggle preference should persist per channel type (UI setting),
as before.
6. Verify the toggle works on a brand new account with no feature flags
flipped on (previously it would have been hidden).
## What changed
- Removed all `isFeatureEnabledonAccount(..., QUOTED_EMAIL_REPLY)` gates
from `ReplyBox.vue`, so the toggle and quoted-content behavior are
unconditional on email channels.
- Removed the `QUOTED_EMAIL_REPLY` constant from
`dashboard/featureFlags.js`.
- Marked the flag as `deprecated: true` in `config/features.yml` (kept
the entry in place to preserve FlagShihTzu bit positions on existing
accounts; `deprecated: true` hides it from the Super Admin UI).
- Dropped the now-unnecessary
`account.enable_features('quoted_email_reply')` setup from the message
builder spec.
|
||
|---|---|---|
| .. | ||
| advancedFilterItems | ||
| components | ||
| ContentTemplates | ||
| contextMenu | ||
| conversation | ||
| conversationBulkActions | ||
| conversationCardComponents | ||
| copilot | ||
| EmptyState | ||
| helpers | ||
| linear | ||
| WhatsappTemplates | ||
| CannedResponse.vue | ||
| ConversationBasicFilter.vue | ||
| ConversationBox.vue | ||
| ConversationCard.vue | ||
| ConversationHeader.vue | ||
| ConversationSidebar.vue | ||
| CopilotEditorSection.vue | ||
| EmailTranscriptModal.vue | ||
| FilterItem.vue | ||
| MessagePreview.vue | ||
| MessageSignatureMissingAlert.vue | ||
| MessagesView.vue | ||
| MoreActions.vue | ||
| OnboardingFeatureCard.vue | ||
| OnboardingView.vue | ||
| QuotedEmailPreview.vue | ||
| ReplyBox.vue | ||
| ReplyBoxBanner.vue | ||
| ReplyEmailHead.vue | ||
| ReplyToMessage.vue | ||
| ResizableEditorWrapper.vue | ||
| ShopifyOrderItem.vue | ||
| ShopifyOrdersList.vue | ||
| TagAgents.vue | ||
| TagTools.vue | ||
| VariableList.vue | ||
| VoiceCallStatus.vue | ||