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## Description ConversationReplyMailer#parse_email calls Mail::Address.new(email_string).address without error handling. When an account's support_email contains a non-email string (e.g., "Smith Smith"), the mail gem raises Mail::Field::IncompleteParseError, crashing conversation transcript emails. This has caused 1,056 errors on Sentry (EXTERNAL-CHATINC-JX) since Feb 25, all from a single account that has a name stored in the support_email field instead of a valid email address. Closes https://linear.app/chatwoot/issue/CW-6687/mailfieldincompleteparseerror-mailaddresslist-can-not-parse-orsmith ## Type of change Please delete options that are not relevant. - [ ] Bug fix (non-breaking change which fixes an issue) ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com> Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com> |
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| .. | ||
| channel | ||
| concerns | ||
| enterprise/audit | ||
| integrations | ||
| .keep | ||
| account_spec.rb | ||
| account_user_spec.rb | ||
| agent_bot_inbox_spec.rb | ||
| agent_bot_spec.rb | ||
| application_record_external_credentials_encryption_spec.rb | ||
| article_spec.rb | ||
| assignment_policy_spec.rb | ||
| attachment_spec.rb | ||
| automation_rule_spec.rb | ||
| campaign_spec.rb | ||
| category_spec.rb | ||
| contact_inbox_spec.rb | ||
| contact_spec.rb | ||
| conversation_participants_spec.rb | ||
| conversation_spec.rb | ||
| csat_survey_response_spec.rb | ||
| custom_attribute_definition_spec.rb | ||
| data_import_spec.rb | ||
| folder_spec.rb | ||
| inbox_member_spec.rb | ||
| inbox_spec.rb | ||
| installation_config_spec.rb | ||
| label_spec.rb | ||
| macro_spec.rb | ||
| mention_spec.rb | ||
| message_spec.rb | ||
| note_spec.rb | ||
| notification_setting_spec.rb | ||
| notification_spec.rb | ||
| platform_app_permissible_spec.rb | ||
| platform_app_spec.rb | ||
| portal_spec.rb | ||
| related_category_spec.rb | ||
| reporting_event_spec.rb | ||
| reporting_events_rollup_spec.rb | ||
| team_member_spec.rb | ||
| team_spec.rb | ||
| user_spec.rb | ||
| webhook_spec.rb | ||
| working_hour_spec.rb | ||