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This API gives you how many conversations exist per channel, broken down
by status in a given time period. The max time period is capped to 6
months for now.
**Input Params:**
- **since:** Unix timestamp (seconds) - start of date range
- **until:** Unix timestamp (seconds) - end of date range
**Response Payload:**
```json
{
"Channel::Sms": {
"resolved": 85,
"snoozed": 10,
"open": 5,
"pending": 5,
"total": 100
},
"Channel::Email": {
"resolved": 72,
"snoozed": 15,
"open": 13,
"pending": 13,
"total": 100
},
"Channel::WebWidget": {
"resolved": 90,
"snoozed": 7,
"open": 3,
"pending": 3,
"total": 100
}
}
```
**Definitons:**
resolved = Number of conversations created within the selected time
period that are currently marked as resolved.
snoozed = Number of conversations created within the selected time
period that are currently marked as snoozed.
pending = Number of conversations created within the selected time
period that are currently marked as pending.
open = Number of conversations created within the selected time period
that are currently open.
total = Total number of conversations created within the selected time
period, across all statuses.
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| .. | ||
| accounts | ||
| agent_bots | ||
| agents | ||
| article | ||
| audit_logs | ||
| automation_rule | ||
| canned_responses | ||
| category | ||
| contact_inboxes | ||
| contactable_inboxes | ||
| contacts | ||
| conversation | ||
| custom_attributes | ||
| custom_filters | ||
| inboxes | ||
| integrations | ||
| portal | ||
| reporting_events | ||
| reports | ||
| team_members | ||
| teams | ||
| webhooks | ||