chatwoot/app/javascript/shared/constants
Sivin Varghese d0611cb7f2
feat: Improve CSAT responses (#11485)
# Pull Request Template

## Description

This PR introduces basic customization options for the CSAT survey:

* **Display Type**: Option to use star ratings instead of emojis.
* **Message Text**: Customize the survey message (up to 200 characters).
* **Survey Rules**: Send surveys based on labels — trigger when a
conversation has or doesn't have a specific label.

Fixes
https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom videos

**Website Channel (Widget)**

https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5

**Email Channel (Survey link)**

https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-16 14:18:52 +05:30
..
busEvents.js feat: Insert captain response to reply editor (#10581) 2024-12-13 15:13:16 +05:30
campaign.js feat: One off campaign UI (#2621) 2021-07-15 13:31:43 +05:30
contentType.js chore: Add an indicator for incoming emails (#1112) 2020-08-01 20:56:47 +05:30
countries.js fix: Update flag from countries.js (#11401) 2025-05-01 09:03:36 -07:00
links.js chore: Reply window fixes (#11242) 2025-04-04 13:03:41 +05:30
locales.js feat: Portals store integration (#5185) 2022-08-08 15:47:32 +05:30
messages.js feat: Improve CSAT responses (#11485) 2025-05-16 14:18:52 +05:30
openai.js feat: Add more AI options (#7502) 2023-07-16 12:25:16 -07:00
sharedFrameEvents.js feat: Add the SDK method to programatically toggle live chat bubble (#4223) 2022-05-06 19:30:48 +05:30