This PR updates two dependencies — `faraday` (2.14.1 → 2.14.2) and `jwt` (2.10.1 → 2.10.3) — to pick up security patches flagged by `bundle-audit`. Both are bumped to the minimal patched release within their existing major lines to keep the blast radius small. ### Faraday `Faraday::Connection#build_exclusive_url` still allowed a protocol-relative host override when the request target was passed as a `URI` object (rather than a `String`), bypassing the earlier fix for the string-based variant (CVE-2026-25765 / GHSA-33mh-2634-fwr2). On a fixed-base connection this could redirect a request to an attacker-controlled host while still forwarding connection-scoped headers such as `Authorization` — i.e. off-host request forgery (CVE-2026-33637 / GHSA-5rv5-xj5j-3484). The fix is a clean patch bump to `2.14.2`, within Faraday's existing version range — no API changes and no other gems affected. ### JWT `jwt` 2.10.1 accepts an empty/`nil` HMAC key during verification: `JWT.decode(token, "", true, algorithm: 'HS256')` (and keyfinder paths returning `""`/`nil`) verify a forged token, because the empty-key HMAC digest is treated as valid and `enforce_hmac_key_length` defaults to `false` (CVE-2026-45363, High). The advisory offers two fixes — `~> 2.10.3` or `>= 3.2.0`. We chose **2.10.3** deliberately: jumping to 3.x cascaded into upgrading `oauth2`, `twilio-ruby`, `googleauth`, `web-push`, and `signet` (all pinned `jwt < 3.0`), and `jwt` is used directly in 8+ places here (token services, OAuth callbacks, integration helpers), so a major bump carries real breakage risk for no extra security benefit. The Gemfile is pinned `'~> 2.10', '>= 2.10.3'` to hold the 2.x line. **Spec changes.** 2.10.3 tightens key handling: HMAC sign/verify now raises on a `nil`, empty, or non-`String` key instead of silently coercing it. A few specs relied on the old lax behaviour and needed updating: - `microsoft` / `google` callback specs built unsigned ID tokens via `JWT.encode(payload, false)`. Replaced with the correct unsigned form, `JWT.encode(payload, nil, 'none')`. - `instagram` / `linear` / `shopify` helper specs have a "client secret not configured" context where `client_secret` is `nil`. Their shared `valid_token` `let` signed with that `nil` secret, which Ruby evaluates before the helper runs — now raising. Since the helper short-circuits on the blank secret and never decodes the token, those contexts now override `valid_token` with a throwaway string. **Production is unaffected.** Every production HMAC path uses a real, non-empty key — `Rails.application.secret_key_base` (`BaseTokenService`, `Widget::TokenService`) or a client secret guarded by `return if client_secret.blank?` (Instagram/TikTok/Shopify/Linear helpers). The one `nil`-key call, `JWT.decode(id_token, nil, false)` in `OauthCallbackController`, runs with verification disabled, so the key is never inspected. Twilio voice tokens use `Twilio::JWT::AccessToken` from `twilio-ruby`, not this gem. The specs failed precisely because they exercised the unsafe empty-key pattern the patch now blocks — production never did. |
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| AGENTS.md | ||
| app.json | ||
| Capfile | ||
| CLAUDE.md | ||
| CODE_OF_CONDUCT.md | ||
| config.ru | ||
| CONTRIBUTING.md | ||
| crowdin.yml | ||
| docker-compose.production.yaml | ||
| docker-compose.test.yaml | ||
| docker-compose.yaml | ||
| Gemfile | ||
| Gemfile.lock | ||
| histoire.config.ts | ||
| LICENSE | ||
| Makefile | ||
| package.json | ||
| pnpm-lock.yaml | ||
| postcss.config.js | ||
| Procfile | ||
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| Procfile.test | ||
| Procfile.tunnel | ||
| Rakefile | ||
| README.md | ||
| SECURITY.md | ||
| semantic.yml | ||
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Chatwoot
The modern customer support platform, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Chatwoot is the modern, open-source, and self-hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels.
✨ Captain – AI Agent for Support
Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent workload—ensuring customers get instant, accurate answers. With Captain, your team can focus on complex conversations while routine questions are resolved automatically. Read more about Captain here.
💬 Omnichannel Support Desk
Chatwoot centralizes all customer conversations into one powerful inbox, no matter where your customers reach out from. It supports live chat on your website, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line, SMS etc.
📚 Help center portal
Publish help articles, FAQs, and guides through the built-in Help Center Portal. Enable customers to find answers on their own, reduce repetitive queries, and keep your support team focused on more complex issues.
🗂️ Other features
Collaboration & Productivity
- Private Notes and @mentions for internal team discussions.
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Documentation
Detailed documentation is available at chatwoot.com/help-center.
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The translation process for Chatwoot web and mobile app is managed at https://translate.chatwoot.com using Crowdin. Please read the translation guide for contributing to Chatwoot.
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