Shivam Mishra 3d20a7b049 feat: generate Help Center for Onboarding (#14370) ... ## Manually triggering help center generation Open a Rails console (`bundle exec rails console`): ```ruby account = Account.find(<ACCOUNT_ID>) user = account.users.first # Optional: refresh brand info from the customer's website domain = 'example.com' result = WebsiteBrandingService.new("noreply@#{domain}").perform account.update!( name: result[:title].presence || account.name, custom_attributes: account.custom_attributes.merge('website' => domain, 'brand_info' => result) ) # Optional: wipe existing portals so a fresh one is created account.portals.destroy_all Onboarding::HelpCenterCreationService.new(account, user).perform ``` Sidekiq must be running — articles are written by `Onboarding::HelpCenterArticleGenerationJob`. Avoid running on production; generation calls the LLM provider. ### Generation flow (Happy Path) ```mermaid sequenceDiagram autonumber participant Kickoff as HelpCenterCreationService participant DB as DB participant GenJob as HelpCenterArticleGenerationJob participant Curator as HelpCenterCurator participant Firecrawl as Firecrawl participant CuratorLLM as Curation LLM participant Redis as Redis Progress participant WriterJob as HelpCenterArticleWriterJob participant Builder as HelpCenterArticleBuilder participant WriterLLM as Writer LLM participant Cable as ActionCable Kickoff->>DB: Create portal for account<br/>homepage_link=https://chatwoot.com Kickoff->>DB: Attach brand logo if available Kickoff->>GenJob: Enqueue generation job<br/>account_id, portal_id, user_id, generation_id GenJob->>Curator: Curate help center plan Curator->>Firecrawl: map https://chatwoot.com<br/>search: docs help support faq Firecrawl-->>Curator: Return discovered links Curator->>CuratorLLM: Select categories + article plans<br/>from discovered links only CuratorLLM-->>Curator: Return categories, articles, allowed_urls GenJob->>DB: Create portal categories GenJob->>GenJob: Stamp articles with category_id GenJob->>GenJob: Filter article URLs against allowed_urls GenJob->>GenJob: Drop articles with no category<br/>or no approved source URLs GenJob->>Redis: Start progress<br/>status=generating, total=N, finished=0 loop For each approved article GenJob->>WriterJob: Enqueue writer job<br/>title, category_id, approved URLs end par Writer jobs run independently WriterJob->>Builder: Build article from approved URLs Builder->>Firecrawl: batch_scrape approved URLs Firecrawl-->>Builder: Return Markdown source pages Builder->>WriterLLM: Rewrite sources into one article WriterLLM-->>Builder: Return title, description, Markdown content Builder->>DB: Create draft portal article<br/>meta.source_urls WriterJob->>Redis: Increment finished count WriterJob->>Cable: Broadcast help_center.article_generated end WriterJob->>Redis: If finished >= total<br/>mark status=completed WriterJob->>Cable: Broadcast help_center.generation_completed ``` ### Redis State Management ```mermaid stateDiagram-v2 [*] --> active_pointer_set active_pointer_set --> generating: generation job creates valid plan active_pointer_set --> skipped: curation skipped/failed generating --> generating: each writer job increments finished generating --> completed: finished == total generating --> ignored_completion: generation_id superseded skipped --> [*] completed --> [*] ignored_completion --> [*] ```		2026-05-21 16:25:01 +05:30
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app	feat: generate Help Center for Onboarding (#14370)	2026-05-21 16:25:01 +05:30
config	fix: make SAML callback session independent (#14467)	2026-05-18 12:52:45 +05:30
lib	feat: add WidgetCreationService for onboarding web widget setup (#14314)	2026-05-11 16:10:48 +05:30
LICENSE	chore: update EE LICENCE year (#11344)	2025-04-21 15:29:55 +05:30
tasks_railtie.rb	fix: Search rake task causing Rails boot error (#12416)	2025-09-15 22:21:59 +05:30