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44fab70048
Fixes https://linear.app/chatwoot/issue/CW-5646/add-support-for-grouped-file-uploads-in-slack Previously, when sending multiple attachments to Slack, we uploaded them one by one. For example, sending 5 images would result in 5 separate Slack messages. This created clutter and a poor user experience, since Slack displayed each file as an individual message. This PR updates the implementation to group all attachments from a message and send them as a single Slack message. As a result, attachments now appear together in one grouped block, providing a much cleaner and more intuitive experience for users. **Before:** Each file uploaded as a separate Slack message. <img width="400" height="800" alt="before" src="https://github.com/user-attachments/assets/c8c7f666-549b-428f-bd19-c94e39ed2513" /> **After:** All files from a single message grouped and displayed together in one Slack message (similar to how Slack natively handles grouped uploads). <img width="400" height="800" alt="after" src="https://github.com/user-attachments/assets/0b1f22d5-4d37-4b84-905a-15e742317e72" /> **Changes** - Upgraded Slack file upload implementation to use the new multiple attachments API available in slack-ruby-client `v2.7.0`. - Updated attachment handling to upload all files from a message in a single API call. - Enabled proper attachment grouping in Slack, ensuring related files are presented together. |
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