chatwoot/app/javascript/dashboard/components-next/message/bubbles
Muhsin Keloth 0bd0cab868
feat(voice): Attach call recordings + show call duration on the bubble (#14344)
When an inbound voice call ends, the conversation bubble now (1) renders
an inline audio player as soon as Twilio finishes the recording and (2)
shows the call duration alongside "Call ended" so the agent gets the
at-a-glance summary without opening the recording.

Fixes
https://linear.app/chatwoot/issue/PLA-118/feat-recordings-on-calls-should-be-attached-on-the-conversation
and
https://linear.app/chatwoot/issue/PLA-119/duration-of-the-call-is-not-visible-on-the-chat-bubble

## How to test

1. Set up a Twilio voice inbox and trigger an inbound call.
2. Answer the call from an agent, talk for a few seconds, then hang up.
3. As soon as the call ends, the bubble should read **"Call ended —
0:NN"** (where NN is the call duration in seconds).
4. Wait a few seconds for Twilio to finish processing the recording
(usually <30s after hangup).
5. The same bubble should now show an inline audio player below the
duration. Press play; the recording should be audible.
6. Refresh the page — both the duration and the player should still be
there.
7. End a second call on the same conversation — its bubble should get
its own duration + player, independent of the first.

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
2026-05-04 17:14:01 +04:00
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Email
Text
Activity.vue
Audio.vue
Base.vue
BaseAttachment.vue
Contact.vue
CSAT.vue
Dyte.vue
Embed.vue
File.vue
Form.vue
Image.vue
InstagramStory.vue
Location.vue
Unsupported.vue
Video.vue
VoiceCall.vue