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This PR adds inbox filtering to the conversation traffic heatmap, allowing users to analyze patterns for specific inboxes. Additionally, it also adds a new resolution count heatmap that shows when support teams are most active in resolving conversations, using a green color to distinguish it from the blue conversation heatmap. The PR also reorganizes heatmap components into a cleaner structure with a shared `BaseHeatmapContainer` that handles common functionality like date range selection, inbox filtering, and data fetching. This makes it easy to add new heatmap metrics in the future - just create a wrapper component specifying the metric type and color scheme. <img width="1926" height="1670" alt="CleanShot 2025-10-13 at 14 01 35@2x" src="https://github.com/user-attachments/assets/67822a34-6170-4d19-9e11-7ad4ded5c388" /> <img width="1964" height="1634" alt="CleanShot 2025-10-13 at 14 03 00@2x" src="https://github.com/user-attachments/assets/e4613c08-64b8-4fa6-91d8-7510946dd75d" /> Unrelated change, the data seeder conversation resolution would not work correctly, we've fixed it. --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> |
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| .. | ||
| action_view/template/handlers | ||
| assets | ||
| custom_exceptions | ||
| events | ||
| filters | ||
| integrations | ||
| linear | ||
| redis | ||
| seeders | ||
| tasks | ||
| test_data | ||
| webhooks | ||
| base_markdown_renderer.rb | ||
| chatwoot_app.rb | ||
| chatwoot_captcha.rb | ||
| chatwoot_exception_tracker.rb | ||
| chatwoot_hub.rb | ||
| chatwoot_markdown_renderer.rb | ||
| config_loader.rb | ||
| current.rb | ||
| custom_markdown_renderer.rb | ||
| dyte.rb | ||
| exception_list.rb | ||
| global_config_service.rb | ||
| global_config.rb | ||
| limits.rb | ||
| linear.rb | ||
| microsoft_graph_auth.rb | ||
| online_status_tracker.rb | ||
| open_ai_constants.rb | ||
| regex_helper.rb | ||
| test_data.rb | ||
| url_helper.rb | ||
| vapid_service.rb | ||