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Previously, translations were generated and resolved purely based on the account locale. This caused issues in multi-team, multi-region setups where agents often work in different languages than the account default. For example, an account might be set to English, while an agent prefers Spanish. In this setup: - Translations were always created using the account locale. - Agents could not view content in their preferred language. - This did not scale well for global teams. There was also an issue with locale resolution during rendering, where the system would incorrectly default to the account locale even when a more appropriate locale should have been used. With this update, During rendering, the system first attempts to use the agent’s locale. If a translation for that locale does not exist, it falls back to the account locale. **How to test:** - Set agent locale to a specific language (e.g., zh_CN) and account language to en. - Translate a message. - Verify translated content displays correctly for the agent's selected locale - Do the same for another locale for agent. - With multiple translations on a message (e.g., zh_CN, es, ml), verify the UI shows the one matching agent's locale - Change agent locale and verify the displayed translation updates accordingly |
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| .. | ||
| chatlist | ||
| commands | ||
| spec | ||
| utils | ||
| emitter.js | ||
| index.js | ||
| loadWithRetry.js | ||
| store.js | ||
| useAccount.js | ||
| useAdmin.js | ||
| useAgentsList.js | ||
| useAI.js | ||
| useAutomation.js | ||
| useAutomationValues.js | ||
| useCallSession.js | ||
| useCaptain.js | ||
| useConfig.js | ||
| useConversationLabels.js | ||
| useDetectKeyboardLayout.js | ||
| useEditableAutomation.js | ||
| useFileUpload.js | ||
| useFontSize.js | ||
| useImageZoom.js | ||
| useImpersonation.js | ||
| useInbox.js | ||
| useIntegrationHook.js | ||
| useKeyboardEvents.js | ||
| useKeyboardNavigableList.js | ||
| useLiveRefresh.js | ||
| useMacros.js | ||
| usePolicy.js | ||
| useReportMetrics.js | ||
| useTransformKeys.js | ||
| useTranslations.js | ||
| useUISettings.js | ||