Commit Graph

8 Commits

Author SHA1 Message Date
Pranav
b34c526c51
feat(apps): Shopify Integration (#11101)
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.

This PR does the following: 
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------

Co-authored-by: iamsivin <[email protected]>
Co-authored-by: Sivin Varghese <[email protected]>
Co-authored-by: Muhsin Keloth <[email protected]>
2025-03-19 15:37:55 -07:00
Pranav
d070743383
feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <[email protected]>
Co-authored-by: Sojan <[email protected]>
Co-authored-by: iamsivin <[email protected]>
Co-authored-by: Sivin Varghese <[email protected]>
2025-01-14 16:15:47 -08:00
Pranav
10a0333980
feat(ee): Add copilot integration (v1) to the conversation sidebar (#10566) 2024-12-10 15:36:48 -08:00
Shivam Mishra
97d7b9d754
feat(ee): Setup @chatwoot/captain NPM library (#10389)
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Co-authored-by: Sojan <[email protected]>
Co-authored-by: Pranav <[email protected]>
2024-11-11 17:39:09 -08:00
Sojan Jose
829bb842fd
feat: Generate SSO URL in Chatwoot, move Captain to primary tab (#9871)
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- Generate SSO URL in Chatwoot, move Captain to the primary tab

Co-authored-by: Pranav <[email protected]>
2024-08-01 19:22:34 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Muhsin Keloth
14b51e108a
feat: Add Integration hooks UI (#2301) 2021-06-06 16:59:05 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <[email protected]>
2020-06-22 13:19:26 +05:30