Aakash Bakhle
87fe1e9ad7
feat: migrate editor to ruby-llm ( #12961 )
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Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-12-04 12:51:35 +05:30
Aakash Bakhle
e9c60aec04
feat: Add support for Langfuse LLM Tracing via OTEL ( #12905 )
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This PR adds LLM instrumentation on langfuse for ai-editor feature
## Type of change
New feature (non-breaking change which adds functionality)
Needs langfuse account and env vars to be set
## How Has This Been Tested?
I configured personal langfuse credentials and instrumented the app,
traces can be seen in langfuse.
each conversation is one session.
<img width="1683" height="714" alt="image"
src="https://github.com/user-attachments/assets/3fcba1c9-63cf-44b9-a355-fd6608691559 "
/>
<img width="1446" height="172" alt="image"
src="https://github.com/user-attachments/assets/dfa6e98f-4741-4e04-9a9e-078d1f01e97b "
/>
## Checklist:
- [x ] My code follows the style guidelines of this project
- [ x] I have performed a self-review of my code
- [ x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
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Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-21 16:31:45 -08:00
Shivam Mishra
75c57ad039
feat: use captain endpoint config in legacy OpenAI base service ( #12060 )
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This PR migrates the legacy OpenAI integration (where users provide
their own API keys) from using hardcoded `https://api.openai.com `
endpoints to use the configurable `CAPTAIN_OPEN_AI_ENDPOINT` from the
captain configuration. This ensures consistency across all OpenAI
integrations in the platform.
## Changes
- Updated `lib/integrations/openai_base_service.rb` to use captain
endpoint config
- Updated `enterprise/app/models/enterprise/concerns/article.rb` to use
captain endpoint config
- Removed unused `enterprise/lib/chat_gpt.rb` class
- Added tests for endpoint configuration behavior
2025-07-30 08:58:27 +04:00
Sojan Jose
ab86f62fcc
chore: Update GPT Model ( #10111 )
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Update the open AI model, as 3.5 is being deprecated. Provide as option to swap out models via environment variables.
2024-09-16 09:41:20 +05:30
Muhsin Keloth
429d281501
fix: Handle OpenAI API errors ( #9560 )
2024-08-22 10:24:13 +05:30
Muhsin Keloth
0d41853b0b
fix: OpenAI CE specs ( #7710 )
2023-08-21 12:54:35 +07:00
Muhsin Keloth
c1c3a62412
fix: Improve reply prompt ( #7588 )
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Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-08-09 10:25:37 +05:30
Muhsin Keloth
91c1061214
feat: Add more AI options ( #7502 )
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Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-16 12:25:16 -07:00
Muhsin Keloth
19ff738211
feat: Add more options for AI reply suggestions ( #7493 )
2023-07-13 10:26:25 +05:30
Pranav Raj S
21691f2407
fix: Update breaking specs on sentiment and open AI integration ( #7513 )
2023-07-12 14:43:11 -07:00
Shivam Mishra
a940f4c1d2
feat: Allow label suggestions with OpenAI APIs ( #7428 )
2023-07-10 14:40:54 +05:30
steffenhaak
132cf802d5
fix: Open AI Integration should respond in conversation language ( #7092 )
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Appended "Reply in the user's language." to obtain the answer in the user's language.
Fixes: https://linear.app/chatwoot/issue/CW-1735/chore-use-account-language-for-the-prompts
Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-18 18:50:48 +05:30
Sojan Jose
02c467b6db
chore: GPT Reply suggestion & summarize endpoints ( #7011 )
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Adds additional endpoints for OpenAI integration which will allow
- Reply Suggestions
- Summarization
ref: #6436
fixes: https://linear.app/chatwoot/issue/CW-1596/backend-for-generating-conversation-summary
2023-04-28 19:57:25 +05:30
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration ( #6957 )
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ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration
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Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-04-24 23:52:23 +05:30
