Commit Graph

14 Commits

Author SHA1 Message Date
Muhsin Keloth
353089473e
feat(voice): Assignment aware visibility and join conflict for inbound calls (#14333)
### Description
Inbound voice calls now route ownership cleanly: the call widget is
hidden from agents who aren't the conversation assignee, the first agent
to pick up becomes the assignee, and any later join attempt by another
agent is rejected with a clear "<agent> is already handling the call."
alert.

Closes
https://linear.app/chatwoot/issue/PLA-98/inbound-voice-calls-assignment-aware-visibility-auto-assignment-on

### How to test

1. As Agent A and Agent B, open the dashboard for the same voice inbox
in two browsers.
2. Place an inbound call to the inbox with the conversation
**unassigned** — both agents should see the call widget.
3. Have Agent A click **Join**. Agent A's widget transitions to the
active call; Agent B's widget disappears (conversation is now assigned
to Agent A).
4. While the call is in progress, attempt to join from a third agent
(e.g., via the bubble in the conversation timeline) — the join is
rejected with the toast `Agent A is already handling the call.`
5. Resolve the conversation, then place a second call to a conversation
that is already manually assigned to Agent A — only Agent A sees the
widget; nobody else does.
6. Race test: trigger two near-simultaneous join attempts (two agents
click Join within a few hundred ms of each other) — exactly one wins;
the other gets the conflict alert.

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
2026-04-30 18:38:10 +04:00
Shivam Mishra
b099d3a1eb
fix: PDF errors not loading in CI (#13236) 2026-01-12 15:22:15 +05:30
Tanmay Deep Sharma
1ba00075ce
feat: Add BE changes for captain pdf support for faq generation (#12113) 2025-08-27 20:31:22 +05:30
Shivam Mishra
b34dac7bbe
feat: validate query conditions (#10595)
Query conditions can take in arbitrary values, this can cause SQL
errors. This PR fixes it
2024-12-17 17:16:37 +05:30
Shivam Mishra
3489783cb8
feat: add domain blocklist feature (#10016)
Some checks are pending
Publish Chatwoot CE docker images / build (push) Waiting to run
Run Chatwoot CE spec / test (push) Waiting to run
Run Response Bot spec / test (push) Waiting to run
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-08-26 13:05:36 +05:30
Pranav
f78f278e2f
fix: Update validations for filter service (#8239)
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-20 16:29:36 +05:30
Shivam Mishra
07ea9694a3
feat: new accounts controller for signup+onboarding (#8804)
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-02 16:10:45 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209)
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-12-09 12:07:48 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Subin T P
7e62000e1b
Chore: Remove redis backed reporting (#669) 2020-05-02 16:04:52 +05:30
Pranav Raj S
94c6d6db6f
🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
Akshay Birajdar
a1452d7d89 Sprinkle frozen string literal & Indentation Fix (#150)
* Avoid extra string alocation as join will always return string

* Fix indentation

* Sprinkle frozen string literal true
2019-10-16 12:22:30 +05:30
Pranav Raj Sreepuram
2a34255e0b Initial Commit
Co-authored-by: Subin <subinthattaparambil@gmail.com>
Co-authored-by: Manoj <manojmj92@gmail.com>
Co-authored-by: Nithin <webofnithin@gmail.com>
2019-08-14 15:18:44 +05:30