Commit Graph

232 Commits

Author SHA1 Message Date
Shivam Mishra
94daf26ead
chore: update jwt and faraday (#14577)
This PR updates two dependencies — `faraday` (2.14.1 → 2.14.2) and `jwt`
(2.10.1 → 2.10.3) — to pick up security patches flagged by
`bundle-audit`. Both are bumped to the minimal patched release within
their existing major lines to keep the blast radius small.

### Faraday

`Faraday::Connection#build_exclusive_url` still allowed a
protocol-relative host override when the request target was passed as a
`URI` object (rather than a `String`), bypassing the earlier fix for the
string-based variant (CVE-2026-25765 / GHSA-33mh-2634-fwr2). On a
fixed-base connection this could redirect a request to an
attacker-controlled host while still forwarding connection-scoped
headers such as `Authorization` — i.e. off-host request forgery
(CVE-2026-33637 / GHSA-5rv5-xj5j-3484).

The fix is a clean patch bump to `2.14.2`, within Faraday's existing
version range — no API changes and no other gems affected.

### JWT

`jwt` 2.10.1 accepts an empty/`nil` HMAC key during verification:
`JWT.decode(token, "", true, algorithm: 'HS256')` (and keyfinder paths
returning `""`/`nil`) verify a forged token, because the empty-key HMAC
digest is treated as valid and `enforce_hmac_key_length` defaults to
`false` (CVE-2026-45363, High).

The advisory offers two fixes — `~> 2.10.3` or `>= 3.2.0`. We chose
**2.10.3** deliberately: jumping to 3.x cascaded into upgrading
`oauth2`, `twilio-ruby`, `googleauth`, `web-push`, and `signet` (all
pinned `jwt < 3.0`), and `jwt` is used directly in 8+ places here (token
services, OAuth callbacks, integration helpers), so a major bump carries
real breakage risk for no extra security benefit. The Gemfile is pinned
`'~> 2.10', '>= 2.10.3'` to hold the 2.x line.

**Spec changes.** 2.10.3 tightens key handling: HMAC sign/verify now
raises on a `nil`, empty, or non-`String` key instead of silently
coercing it. A few specs relied on the old lax behaviour and needed
updating:

- `microsoft` / `google` callback specs built unsigned ID tokens via
`JWT.encode(payload, false)`. Replaced with the correct unsigned form,
`JWT.encode(payload, nil, 'none')`.
- `instagram` / `linear` / `shopify` helper specs have a "client secret
not configured" context where `client_secret` is `nil`. Their shared
`valid_token` `let` signed with that `nil` secret, which Ruby evaluates
before the helper runs — now raising. Since the helper short-circuits on
the blank secret and never decodes the token, those contexts now
override `valid_token` with a throwaway string.

**Production is unaffected.** Every production HMAC path uses a real,
non-empty key — `Rails.application.secret_key_base` (`BaseTokenService`,
`Widget::TokenService`) or a client secret guarded by `return if
client_secret.blank?` (Instagram/TikTok/Shopify/Linear helpers). The one
`nil`-key call, `JWT.decode(id_token, nil, false)` in
`OauthCallbackController`, runs with verification disabled, so the key
is never inspected. Twilio voice tokens use `Twilio::JWT::AccessToken`
from `twilio-ruby`, not this gem. The specs failed precisely because
they exercised the unsafe empty-key pattern the patch now blocks —
production never did.
2026-05-27 14:43:23 +05:30
Shivam Mishra
3d20a7b049
feat: generate Help Center for Onboarding (#14370)
## Manually triggering help center generation

Open a Rails console (`bundle exec rails console`):

```ruby
account = Account.find(<ACCOUNT_ID>)
user    = account.users.first

# Optional: refresh brand info from the customer's website
domain = 'example.com'
result = WebsiteBrandingService.new("noreply@#{domain}").perform
account.update!(
  name: result[:title].presence || account.name,
  custom_attributes: account.custom_attributes.merge('website' => domain, 'brand_info' => result)
)

# Optional: wipe existing portals so a fresh one is created
account.portals.destroy_all

Onboarding::HelpCenterCreationService.new(account, user).perform
```

Sidekiq must be running — articles are written by
`Onboarding::HelpCenterArticleGenerationJob`. Avoid running on
production; generation calls the LLM provider.


### Generation flow (Happy Path) 

```mermaid
sequenceDiagram
    autonumber

    participant Kickoff as HelpCenterCreationService
    participant DB as DB
    participant GenJob as HelpCenterArticleGenerationJob
    participant Curator as HelpCenterCurator
    participant Firecrawl as Firecrawl
    participant CuratorLLM as Curation LLM
    participant Redis as Redis Progress
    participant WriterJob as HelpCenterArticleWriterJob
    participant Builder as HelpCenterArticleBuilder
    participant WriterLLM as Writer LLM
    participant Cable as ActionCable

    Kickoff->>DB: Create portal for account<br/>homepage_link=https://chatwoot.com
    Kickoff->>DB: Attach brand logo if available
    Kickoff->>GenJob: Enqueue generation job<br/>account_id, portal_id, user_id, generation_id

    GenJob->>Curator: Curate help center plan
    Curator->>Firecrawl: map https://chatwoot.com<br/>search: docs help support faq
    Firecrawl-->>Curator: Return discovered links
    Curator->>CuratorLLM: Select categories + article plans<br/>from discovered links only
    CuratorLLM-->>Curator: Return categories, articles, allowed_urls

    GenJob->>DB: Create portal categories
    GenJob->>GenJob: Stamp articles with category_id
    GenJob->>GenJob: Filter article URLs against allowed_urls
    GenJob->>GenJob: Drop articles with no category<br/>or no approved source URLs

    GenJob->>Redis: Start progress<br/>status=generating, total=N, finished=0

    loop For each approved article
      GenJob->>WriterJob: Enqueue writer job<br/>title, category_id, approved URLs
    end

    par Writer jobs run independently
      WriterJob->>Builder: Build article from approved URLs
      Builder->>Firecrawl: batch_scrape approved URLs
      Firecrawl-->>Builder: Return Markdown source pages
      Builder->>WriterLLM: Rewrite sources into one article
      WriterLLM-->>Builder: Return title, description, Markdown content
      Builder->>DB: Create draft portal article<br/>meta.source_urls
      WriterJob->>Redis: Increment finished count
      WriterJob->>Cable: Broadcast help_center.article_generated
    end

    WriterJob->>Redis: If finished >= total<br/>mark status=completed
    WriterJob->>Cable: Broadcast help_center.generation_completed
```

### Redis State Management

```mermaid
 stateDiagram-v2
    [*] --> active_pointer_set
    active_pointer_set --> generating: generation job creates valid plan
    active_pointer_set --> skipped: curation skipped/failed

    generating --> generating: each writer job increments finished
    generating --> completed: finished == total
    generating --> ignored_completion: generation_id superseded

    skipped --> [*]
    completed --> [*]
    ignored_completion --> [*]
```
2026-05-21 16:25:01 +05:30
Sony Mathew
1913ccadfa
fix: [CW-7141] fix gem audit issue for sidekiq-cron and devise (#14497)
# Pull Request Template

## Description
* sidekiq-cron upgraded to 2.4.0
* Sidekiq constrained to stay on 7.3.x
* Devise advisory ignored in .bundler-audit.yml with the reason:
Chatwoot does not enable Timeoutable, so the timeout redirect path is
not reachable


### Details
The sidekiq-cron upgrade is from 1.12.0 to 2.4.0.

What changed that matters for us:

Fixes the reported Sidekiq Web UI reflected XSS in 2.4.0.
Adds namespace handling changes from the 2.x series. Chatwoot does not
use custom cron namespaces in config/schedule.yml, so the migration
guide says no action is needed for our usage.
Drops support for old Sidekiq/Redis versions. We are still on Sidekiq
7.3.1, which is supported.
Adds new dependencies: cronex and unicode.
Keeps the same APIs we use: Sidekiq::Cron::Job.load_from_hash!(schedule,
source: 'schedule'), Sidekiq::Cron::Job.destroy(name), and require
'sidekiq/cron/web' still exist.
Chance of breakage: low, based on the current Chatwoot usage.

The main thing I would watch after deploy is scheduled job registration
in Sidekiq. The one subtle area is namespace behavior: if production has
custom, manually-created cron jobs using non-default namespaces,
load_from_hash! cleanup behavior could matter. For the committed
config/schedule.yml jobs, which do not specify namespaces, they should
continue in the default namespace.

For concerns around Devise, it does not look exploitable in current
Chatwoot, because Chatwoot does not enable Devise :timeoutable.
I checked:
app/models/user.rb (line 59) lists the Devise modules, and :timeoutable
is not included.
config/initializers/devise.rb (line 164) has the timeoutable section,
but config.timeout_in is commented out.
SuperAdmin inherits from User, so it does not add a separate timeoutable
path either.
So from a practical security perspective: the vulnerable redirect path
requires warden_message == :timeout, which is only produced by Devise
Timeoutable. Since Chatwoot does not use Timeoutable, this warning is
not currently reachable.
Is the patch really needed? Strictly for current exploitability: no.

Fixes #CW-7141

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Spec and lints and change-log checks with codex.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
2026-05-19 20:39:40 +05:30
Aakash Bakhle
aa10d42237
chore: bump RubyLLM version [AI-152] (#14387)
# Pull Request Template

## Description

Bump RubyLLM version and update model registry

## Type of change

Version bump on package

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

locally and specs


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2026-05-08 18:44:15 +05:30
Lomuzord
80fccbc526
fix: render slack emoji shortcodes as unicode characters (#12928)
This PR fixes an issue where Slack emojis are rendered as text
shortcodes (e.g. 🚀) instead of the actual emoji characters in
Chatwoot messages.

It introduces a new EmojiFormatter class that uses the emoji-data
mapping to convert shortcodes to unicode characters.

---------

Co-authored-by: Sony Mathew <sony@chatwoot.com>
Co-authored-by: Sony Mathew <2040199+sony-mathew@users.noreply.github.com>
2026-04-29 23:19:52 +05:30
Sojan Jose
0920a01e66
fix(i18n): align pluralization with locale rules (#14266)
Loads Rails locale-specific pluralization rules so languages with an
`other`-only plural model can safely use Crowdin exports without
maintaining duplicate `one` keys.

## Closes

None

## Why

Crowdin exports Rails YAML pluralized strings using each target
language's plural categories. These categories come from Unicode CLDR
and represent grammatical forms, not a literal "number is 1" bucket.

Some languages need separate forms such as `one` and `other`, but
languages like Japanese, Korean, Indonesian, Thai, Vietnamese, and
Chinese use the same form for `1`, `2`, `5`, and larger counts in these
strings. For those locales, CLDR correctly models the plural category as
`other` only.

Before this change, Chatwoot still relied on Rails' default
English-style plural behavior for these locales. That meant a valid
Crowdin export containing only `other` could fail at runtime when Rails
received `count: 1` and looked for a missing `one` branch.

Keeping duplicate `one` keys would only fight Crowdin on every
translation sync. The runtime should instead follow the locale's plural
rules.

## What changed

- Added `rails-i18n` and enabled only its pluralization module.
- Added explicit `other`-only plural rules for Chatwoot's underscore
Chinese locale aliases, `zh_CN` and `zh_TW`.
- Removed redundant `one` keys from the affected Devise and `time_units`
translations.

## Validation

- Ran a Rails runner check across `id`, `ja`, `ko`, `ms`, `th`, `vi`,
`zh_CN`, and `zh_TW` to verify `errors.messages.not_saved` and
`time_units.days` resolve with only `other` for `count: 1`.
- Ran YAML parse validation for all edited locale files.
- Ran `bundle exec rubocop Gemfile config/application.rb
config/initializers/i18n_pluralization.rb`.
2026-04-27 15:40:00 +05:30
Shivam Mishra
871f2f4d56
fix: harden fetching on upload endpoint (#14012) 2026-04-08 10:47:54 +05:30
Shivam Mishra
9a9398b386
feat: validate OpenAPI spec using Skooma (#13623)
Adds Skooma-based OpenAPI validation so SDK-facing request specs can
assert that documented request and response contracts match real Rails
behavior. This also upgrades the spec to OpenAPI 3.1 and fixes contract
drift uncovered while validating core application and platform
resources.

Closes
None

Why
We want CI to catch OpenAPI drift before it reaches SDK consumers. While
wiring validation in, this PR surfaced several mismatches between the
documented contract and what the Rails endpoints actually accept or
return.

What this change does
- Adds Skooma-backed OpenAPI validation to the request spec flow and a
dedicated OpenAPI validation spec.
- Migrates nullable schema definitions to OpenAPI 3.1-compatible unions.
- Updates core SDK-facing schemas and payloads across accounts,
contacts, conversations, inboxes, messages, teams, reporting events, and
platform account resources.
- Documents concrete runtime cases that were previously missing or
inaccurate, including nested `profile` update payloads, multipart avatar
uploads, required profile update bodies, nullable inbox feature flags,
and message sender types that include both `Captain::Assistant` and
senderless activity-style messages.
- Regenerates the committed Swagger JSON and tag-group artifacts used by
CI sync checks.

Validation
- `bundle exec rake swagger:build`
- `bundle exec rspec spec/swagger/openapi_spec.rb`

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-03-10 18:33:55 -07:00
Aakash Bakhle
7cec4ebaae
feat: support multimodal user messages in captain v2 (#13581)
Extract and pass image attachments from the latest user message to the
runner,
excluding the last user message from the context for processing.

Fixes #13588 

# Pull Request Template

## Description

Adds image support to captain v2

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

specs and local testing

<img width="754" height="1008" alt="image"
src="https://github.com/user-attachments/assets/914cbc2c-9d30-42d0-87d4-9e5430845c87"
/>

langfuse also shows media correctly with the instrumentation code:
<img width="1800" height="1260" alt="image"
src="https://github.com/user-attachments/assets/ce0f5fa6-b1a5-42ec-a213-9a82b1751037"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
2026-02-24 19:37:41 +05:30
Aakash Bakhle
3874383698
feat: insrument captain v2 (#13439)
# Pull Request Template

## Description

Instruments captain v2

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

Local testing:
<img width="864" height="510" alt="image"
src="https://github.com/user-attachments/assets/855ebce5-e8b8-4d22-b0bb-0d413769a6ab"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2026-02-17 13:28:26 +05:30
Aakash Bakhle
bd732f1fa9
fix: search faqs in account language (#13428)
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# Pull Request Template

## Description

Reply suggestions uses `search_documentation`. While this is useful,
there is a subtle bug, a user's message may be in a different language
(say spanish) than the FAQs present (english).
This results in embedding search in spanish and compared against english
vectors, which results in poor retrieval and poor suggestions.


Fixes # (issue)
This PR fixes the above behaviour by making a small llm call translate
the query before searching in the search documentation tool


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

before:
<img width="894" height="157" alt="image"
src="https://github.com/user-attachments/assets/83871ee5-511e-4432-8b99-39e803759f63"
/>

after:
<img width="1149" height="294" alt="image"
src="https://github.com/user-attachments/assets/f9617d7a-6d48-4ca1-ad1c-2181e16c1f3d"
/>


test on rails console:
<img width="2094" height="380" alt="image"
src="https://github.com/user-attachments/assets/159fdaa5-8808-49d2-be5d-304d69fa97f7"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2026-02-09 17:25:11 +05:30
Sojan Jose
9eb3ee44a8 Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)"
This reverts commit ef6ba8aabd.
2026-02-03 21:09:42 -08:00
Sojan Jose
ef6ba8aabd
chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)
Upgrade rails to 7.2.2 so that we can proceed with the rails 8 upgrade
afterwards
 
 # Changelog
- `.circleci/config.yml` — align CI DB setup with GitHub Actions
(`db:create` + `db:schema:load`) to avoid trigger-dependent prep steps.
- `.rubocop.yml` — add `rubocop-rspec_rails` and disable new cops that
don't match existing spec style.
- `AGENTS.md` — document that specs should run without `.env` (rename
temporarily when present).
- `Gemfile` — upgrade to Rails 7.2, switch Azure storage gem, pin
`commonmarker`, bump `sidekiq-cron`, add `rubocop-rspec_rails`, and
relax some gem pins.
- `Gemfile.lock` — dependency lockfile updates from the Rails 7.2 and
gem changes.
- `app/controllers/api/v1/accounts/integrations/linear_controller.rb` —
stringify params before passing to the Linear service to keep key types
stable.
- `app/controllers/super_admin/instance_statuses_controller.rb` — use
`MigrationContext` API for migration status in Rails 7.2.
- `app/models/installation_config.rb` — add commentary on YAML
serialization and future JSONB migration (no behavior change).
- `app/models/integrations/hook.rb` — ensure hook type is set on create
only and guard against missing app.
- `app/models/user.rb` — update enum syntax for Rails 7.2 deprecation,
serialize OTP backup codes with JSON, and use Ruby `alias`.
- `app/services/crm/leadsquared/setup_service.rb` — stringify hook
settings keys before merge to keep JSON shape consistent.
- `app/services/macros/execution_service.rb` — remove macro-specific
assignee activity workaround; rely on standard assignment handlers.
- `config/application.rb` — load Rails 7.2 defaults.
- `config/storage.yml` — update Azure Active Storage service name to
`AzureBlob`.
- `db/migrate/20230515051424_update_article_image_keys.rb` — use
credentials `secret_key_base` with fallback to legacy secrets.
- `docker/Dockerfile` — add `yaml-dev` and `pkgconf` packages for native
extensions (Ruby 3.4 / psych).
- `lib/seeders/reports/message_creator.rb` — add parentheses for clarity
in range calculation.
- `package.json` — pin Vite version and bump `vite-plugin-ruby`.
- `pnpm-lock.yaml` — lockfile changes from JS dependency updates.
- `spec/builders/v2/report_builder_spec.rb` — disable transactional
fixtures; truncate tables per example via Rails `truncate_tables` so
after_commit callbacks run with clean isolation; keep builder spec
metadata minimal.
- `spec/builders/v2/reports/label_summary_builder_spec.rb` — disable
transactional fixtures + truncate tables via Rails `truncate_tables`;
revert to real `resolved!`/`open!`/`resolved!` flow for multiple
resolution events; align date range to `Time.zone` to avoid offset gaps;
keep builder spec metadata minimal.
- `spec/controllers/api/v1/accounts/macros_controller_spec.rb` — assert
`assignee_id` instead of activity message to avoid transaction-timing
flakes.
- `spec/services/telegram/incoming_message_service_spec.rb` — reference
the contact tied to the created conversation instead of
`Contact.all.first` to avoid order-dependent failures when other specs
leave data behind.
-
`spec/mailers/administrator_notifications/shared/smtp_config_shared.rb`
— use `with_modified_env` instead of stubbing mailer internals.
- `spec/services/account/sign_up_email_validation_service_spec.rb` —
compare error `class.name` for parallel/reload-safe assertions.
2026-02-03 14:29:26 -08:00
Sivin Varghese
399c91adaa
feat: Standardize rich editor across all channels (#12600)
# Pull Request Template

## Description

This PR includes,

1. **Channel-specific formatting and menu options** for the rich reply
editor.
2. **Removal of the plain reply editor** and full **standardization** on
the rich reply editor across all channels.
3. **Fix for multiple canned responses insertion:**
* **Before:** The plain editor only allowed inserting canned responses
at the beginning of a message, making it impossible to combine multiple
canned responses in a single reply. This caused inconsistent behavior
across the app.
* **Solution:** Replaced the plain reply editor with the rich
(ProseMirror) editor to ensure a unified experience. Agents can now
insert multiple canned responses at any cursor position.
4. **Floating editor menu** for the reply box to improve accessibility
and overall user experience.
5. **New Strikethrough formatting option** added to the editor menu.

---

**Editor repo PR**:
https://github.com/chatwoot/prosemirror-schema/pull/36

Fixes https://github.com/chatwoot/chatwoot/issues/12517,
[CW-5924](https://linear.app/chatwoot/issue/CW-5924/standardize-the-editor),
[CW-5679](https://linear.app/chatwoot/issue/CW-5679/allow-inserting-multiple-canned-responses-in-a-single-message)

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Screenshot
**Dark**
<img width="850" height="345" alt="image"
src="https://github.com/user-attachments/assets/47748e6c-380f-44a3-9e3b-c27e0c830bd0"
/>

**Light**
<img width="850" height="345" alt="image"
src="https://github.com/user-attachments/assets/6746cf32-bf63-4280-a5bd-bbd42c3cbe84"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
2025-12-08 14:43:45 +05:30
Shivam Mishra
a971ff00f8
fix: ruby_llm version conflicts with ai-agents (#13011)
Co-authored-by: aakashb95 <aakash@chatwoot.com>
2025-12-05 10:52:13 +05:30
Aakash Bakhle
87fe1e9ad7
feat: migrate editor to ruby-llm (#12961)
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Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-12-04 12:51:35 +05:30
Tanmay Deep Sharma
b269cca0bf
feat: Add AI credit topup flow for Stripe (#12988)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-12-02 17:53:44 -08:00
Aakash Bakhle
e9c60aec04
feat: Add support for Langfuse LLM Tracing via OTEL (#12905)
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This PR adds LLM instrumentation on langfuse for ai-editor feature

## Type of change
New feature (non-breaking change which adds functionality)

Needs langfuse account and env vars to be set

## How Has This Been Tested?

I configured personal langfuse credentials and instrumented the app,
traces can be seen in langfuse.
each conversation is one session. 
<img width="1683" height="714" alt="image"
src="https://github.com/user-attachments/assets/3fcba1c9-63cf-44b9-a355-fd6608691559"
/>
<img width="1446" height="172" alt="image"
src="https://github.com/user-attachments/assets/dfa6e98f-4741-4e04-9a9e-078d1f01e97b"
/>


## Checklist:

- [x ] My code follows the style guidelines of this project
- [ x] I have performed a self-review of my code
- [ x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: aakashb95 <aakash@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-21 16:31:45 -08:00
Sojan Jose
6c07f62cfc
feat: Add Amazon SES inbound email support (#12893)
## Summary
- add AWS ActionMailbox SES gems
- document SES as incoming email provider
- note SES option in configuration

## Testing
- `bundle exec rubocop config/initializers/mailer.rb
config/environments/production.rb Gemfile`


------
[Codex
Task](https://chatgpt.com/codex/tasks/task_e_68bbb7d482288326b8f04bb795af0322)

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vinay Keerthi <11478411+stonecharioteer@users.noreply.github.com>
2025-11-18 15:33:08 +05:30
Vinay Keerthi
6ae5e67b52
fix: revert annotaterb migration due to persistent annotation errors (#12881)
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## Description

This PR reverts the migration from the `annotate` gem to `annotaterb`
introduced in PR #12845. The annotation errors reported in #11673
persist with both gems, and the old `annotate` gem handles the errors
more gracefully by continuing to process other models instead of
crashing.

**Testing reveals both gems fail with the same underlying issue:**

**Old annotate gem (3.2.0):**
```
Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String
Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array
Model files unchanged.
```
(Logs error but continues processing)

**New annotaterb gem (4.20.0):**
```
❯ bundle exec annotaterb models
ruby/3.4.4/lib/ruby/gems/3.4.0/gems/reline-0.3.6/lib/reline/terminfo.rb:2: warning: ruby/3.4.4/lib/ruby/3.4.0/fiddle.rb was loaded from the standard library, but will no longer be part of the default gems starting from Ruby 3.5.0.
You can add fiddle to your Gemfile or gemspec to silence this warning.
Also please contact the author of reline-0.3.6 to request adding fiddle into its gemspec.
Annotating models
bundler: failed to load command: annotaterb (ruby/3.4.4/bin/annotaterb)
ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#_native_parse': no implicit conversion of Hash into String (TypeError)

      _native_parse @handler, yaml, path
                    ^^^^^^^^^^^^^^^^^^^^
        from ruby/3.4.4/lib/ruby/3.4.0/psych/parser.rb:62:in 'Psych::Parser#parse'
        from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:457:in 'Psych.parse_stream'
        from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:401:in 'Psych.parse'
        from ruby/3.4.4/lib/ruby/3.4.0/psych.rb:325:in 'Psych.safe_load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/yaml_column.rb:37:in 'ActiveRecord::Coders::YAMLColumn::SafeCoder#load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/coders/column_serializer.rb:37:in 'ActiveRecord::Coders::ColumnSerializer#load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/type/serialized.rb:22:in 'ActiveRecord::Type::Serialized#deserialize'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:175:in 'ActiveModel::Attribute::FromDatabase#type_cast'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute.rb:43:in 'ActiveModel::Attribute#value'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'block in ActiveModel::AttributeSet#to_hash'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'block in Enumerable#index_with'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Array#each'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activesupport-7.1.5.2/lib/active_support/core_ext/enumerable.rb:78:in 'Enumerable#index_with'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activemodel-7.1.5.2/lib/active_model/attribute_set.rb:37:in 'ActiveModel::AttributeSet#to_hash'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/activerecord-7.1.5.2/lib/active_record/model_schema.rb:499:in 'ActiveRecord::ModelSchema::ClassMethods#column_defaults'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:68:in 'AnnotateRb::ModelAnnotator::ModelWrapper#column_defaults'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:139:in 'block in AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'Array#map'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/model_wrapper.rb:136:in 'AnnotateRb::ModelAnnotator::ModelWrapper#built_attributes'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/column_annotation/annotation_builder.rb:15:in 'AnnotateRb::ModelAnnotator::ColumnAnnotation::AnnotationBuilder#build'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:52:in 'block in AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'Array#map'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:51:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#columns'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:26:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#body'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:35:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder::Annotation#build'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotation/annotation_builder.rb:71:in 'AnnotateRb::ModelAnnotator::Annotation::AnnotationBuilder#build'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:43:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#build_instructions_for_file'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:17:in 'block in AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'Array#map'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/project_annotator.rb:13:in 'AnnotateRb::ModelAnnotator::ProjectAnnotator#annotate'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:21:in 'AnnotateRb::ModelAnnotator::Annotator#do_annotations'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/model_annotator/annotator.rb:8:in 'AnnotateRb::ModelAnnotator::Annotator.do_annotations'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/commands/annotate_models.rb:17:in 'AnnotateRb::Commands::AnnotateModels#call'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:38:in 'AnnotateRb::Runner#run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/lib/annotate_rb/runner.rb:11:in 'AnnotateRb::Runner.run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/annotaterb-4.20.0/exe/annotaterb:18:in '<top (required)>'
        from ruby/3.4.4/bin/annotaterb:25:in 'Kernel#load'
        from ruby/3.4.4/bin/annotaterb:25:in '<top (required)>'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Kernel.load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:58:in 'Bundler::CLI::Exec#kernel_load'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli/exec.rb:23:in 'Bundler::CLI::Exec#run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:455:in 'Bundler::CLI#exec'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/command.rb:28:in 'Bundler::Thor::Command#run'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in 'Bundler::Thor::Invocation#invoke_command'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor.rb:527:in 'Bundler::Thor.dispatch'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:35:in 'Bundler::CLI.dispatch'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/vendor/thor/lib/thor/base.rb:584:in 'Bundler::Thor::Base::ClassMethods#start'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/cli.rb:29:in 'Bundler::CLI.start'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:28:in 'block in <top (required)>'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/lib/bundler/friendly_errors.rb:117:in 'Bundler.with_friendly_errors'
        from ruby/3.4.4/lib/ruby/gems/3.4.0/gems/bundler-2.5.16/exe/bundle:20:in '<top (required)>'
        from ruby/3.4.4/bin/bundle:25:in 'Kernel#load'
        from ruby/3.4.4/bin/bundle:25:in '<main>'


```
(Crashes immediately, stops all processing)

**Root cause:** The `InstallationConfig` model uses YAML serialization
(`serialize :serialized_value, coder: YAML`) on a JSONB database column.
When annotation tools read column defaults, PostgreSQL returns JSONB as
a Hash, but YAML expects a String, causing the type error.

The migration to annotaterb doesn't solve the problem - both gems
encounter the same error. The old gem is preferable as it continues
working despite the error.

Reverts #12845
Related to #11673

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. Reverted commit 559d1b657
2. Ran `bundle install` to reinstall annotate gem v3.2.0
3. Ran `RAILS_ENV=development bundle exec annotate` 
- Result: Logs errors for InstallationConfig but completes successfully
4. Re-applied the annotaterb changes and tested `bundle exec annotaterb
models`
   - Result: Crashes with full stack trace and stops processing

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [x] New and existing unit tests pass locally with my changes


---
*Edited to truncate environment-specific info from error dump*
2025-11-14 22:42:56 +05:30
Vinay Keerthi
559d1b6576
fix: migrate from deprecated annotate gem to annotaterb (#12845)
## Description

The `annotate` gem has been deprecated and users are experiencing
annotation errors with the new Rails 7 `serialize` syntax. This PR
migrates to `annotaterb`, the actively maintained fork.

Users reported errors when running `make db`:
```
Unable to annotate app/models/installation_config.rb: no implicit conversion of Hash into String  
Unable to annotate app/models/installation_config.rb: no implicit conversion of nil into Array
```

This PR updates the Gemfile and rake configuration to use `annotaterb`
instead.

Fixes #11673

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Tested locally with the following steps:
1. Run `bundle install` - successfully installed annotaterb 4.20.0
2. Run `RAILS_ENV=development bundle exec rails db:chatwoot_prepare` -
completed without annotation errors
3. Run `RAILS_ENV=development bundle exec rails annotate_rb:models` -
successfully annotated all models including InstallationConfig
4. Verified InstallationConfig model annotations are present and correct

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [x] New and existing unit tests pass locally with my changes
2025-11-14 12:35:38 +05:30
Vinay Keerthi
ef54f07d5b
feat: Add company backfill migration for existing contacts (Part 1) (#12657)
## Description

Implements company backfill migration infrastructure for existing
contacts. This is **Part 1 of 2** for the company model production
rollout as described in
[CW-5726](https://linear.app/chatwoot/issue/CW-5726/company-model-setting-it-up-on-production).

Creates jobs and services to associate existing contacts with companies
based on their email domains, filtering out free email providers (gmail,
yahoo, etc.) and disposable addresses.
 

**What's included:**
- Business email detector service with ValidEmail2 (uses
`disposable_domain?` to avoid DNS lookups)
- Per-account batch job to process contacts for one account
- Orchestrator job to iterate all accounts
- Rake task: `bundle exec rake companies:backfill`

~~*NOTE*: I'm using a hard-coded approach to determine if something is a
"business" email by filtering out emails that are usually personal. I've
also added domains that are common to some of our customers' regions.
This should be simpler. I looked into `Valid_Email2` and I couldn't find
anything to dictate whether an email is a personal email or a business
one. I don't think the approach used in the frontend is valid here.~~
UPDATE: Using `email_provider_info` gem instead.


**Pending - Part 2 (separate PR):** Real-time company creation for new
contacts

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

```bash
# Run all new tests
bundle exec rspec spec/enterprise/services/companies/business_email_detector_service_spec.rb \\
                   spec/enterprise/jobs/migration/company_account_batch_job_spec.rb \\
                   spec/enterprise/jobs/migration/company_backfill_job_spec.rb

# Run RuboCop
bundle exec rubocop enterprise/app/services/companies/business_email_detector_service.rb \\
                     enterprise/app/jobs/migration/company_account_batch_job.rb \\
                     enterprise/app/jobs/migration/company_backfill_job.rb \\
                     lib/tasks/companies.rake
```

**Performance optimization:**
- Uses `disposable_domain?` instead of `disposable?` to avoid DNS MX
lookups (discovered via tcpdump analysis - `disposable?` was making
network calls for every email, causing 100x slowdown)

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-11-03 20:03:47 +05:30
Muhsin Keloth
44fab70048
feat: Add support for grouped file uploads in Slack (#12454)
Fixes
https://linear.app/chatwoot/issue/CW-5646/add-support-for-grouped-file-uploads-in-slack

Previously, when sending multiple attachments to Slack, we uploaded them
one by one. For example, sending 5 images would result in 5 separate
Slack messages. This created clutter and a poor user experience, since
Slack displayed each file as an individual message.
This PR updates the implementation to group all attachments from a
message and send them as a single Slack message. As a result,
attachments now appear together in one grouped block, providing a much
cleaner and more intuitive experience for users.

**Before:** 
Each file uploaded as a separate Slack message.
<img width="400" height="800" alt="before"
src="https://github.com/user-attachments/assets/c8c7f666-549b-428f-bd19-c94e39ed2513"
/>

**After:** 
All files from a single message grouped and displayed together in one
Slack message (similar to how Slack natively handles grouped uploads).
<img width="400" height="800" alt="after"
src="https://github.com/user-attachments/assets/0b1f22d5-4d37-4b84-905a-15e742317e72"
/>

**Changes**

- Upgraded Slack file upload implementation to use the new multiple
attachments API available in slack-ruby-client `v2.7.0`.
- Updated attachment handling to upload all files from a message in a
single API call.
- Enabled proper attachment grouping in Slack, ensuring related files
are presented together.
2025-09-24 11:31:06 +05:30
Tanmay Deep Sharma
239c4dcb91
feat: MFA (#12290)
## Linear:
- https://github.com/chatwoot/chatwoot/issues/486

## Description
This PR implements Multi-Factor Authentication (MFA) support for user
accounts, enhancing security by requiring a second form of verification
during login. The feature adds TOTP (Time-based One-Time Password)
authentication with QR code generation and backup codes for account
recovery.

## Type of change

- [ ] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

- Added comprehensive RSpec tests for MFA controller functionality
- Tested MFA setup flow with QR code generation
- Verified OTP validation and backup code generation
- Tested login flow with MFA enabled/disabled

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-18 20:19:24 +05:30
Shivam Mishra
79b93bed77
feat: SAML authentication controllers [CW-2958] (#12319) 2025-09-10 20:02:27 +05:30
Sojan Jose
0a9edd4c3b
ci(circleci): switch coverage reporting to Qlty orb (#12337) 2025-08-31 00:39:34 +05:30
Pranav
0c2ab7f5e7
feat(ee): Setup advanced, performant message search (#12193)
We now support searching within the actual message content, email
subject lines, and audio transcriptions. This enables a faster, more
accurate search experience going forward. Unlike the standard message
search, which is limited to the last 3 months, this search has no time
restrictions.

The search engine also accounts for small variations in queries. Minor
spelling mistakes, such as searching for slck instead of Slack, will
still return the correct results. It also ignores differences in accents
and diacritics, so searching for Deja vu will match content containing
Déjà vu.


We can also refine searches in the future by criteria such as:
- Searching within a specific inbox
- Filtering by sender or recipient
- Limiting to messages sent by an agent


Fixes https://github.com/chatwoot/chatwoot/issues/11656
Fixes https://github.com/chatwoot/chatwoot/issues/10669
Fixes https://github.com/chatwoot/chatwoot/issues/5910



---

Rake tasks to reindex all the messages. 

```sh
bundle exec rake search:all
```

Rake task to reindex messages from one account only
```sh
bundle exec rake search:account ACCOUNT_ID=1
```
2025-08-28 10:10:28 +05:30
Vishnu Narayanan
1a1dfd09cb
chore: add tidewave gem for development (#12236)
-  add tidewave gem for development

ref: https://github.com/tidewave-ai/tidewave_rails
2025-08-21 15:55:27 +02:00
Sojan Jose
530125d4c5
chore(deps): upgrade twilio-ruby to 7.6.0 for upcoming features (#12243)
### Summary

- Update Twilio gem to support latest features and API changes.
- No app code changes; Gemfile and Gemfile.lock only.

references: #11602 , #11481 

### Testing

- Existing Twilio SMS: send/receive still works; delivery status
updates.
- Existing Twilio WhatsApp: send/receive still works; templates (if
used) unaffected.
- Create new Twilio SMS/WhatsApp inboxes: can be created and can
send/receive messages.

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-21 11:07:43 +02:00
Vishnu Narayanan
75119d4a08
fix: switch to datadog v2 gem (#12214)
# Pull Request Template

## Description
- The `0.48` version of the `ddtrace` gem was out of date, which was
causing the application to crash if `DD_AGENT_URL` was configured
- Switch to `datadog` gem, which is the currently maintained gem from DD


Ref: https://github.com/DataDog/dd-trace-rb/releases/tag/v2.0.0
2025-08-18 21:54:27 +05:30
Shivam Mishra
c6be04cdc1
feat: scenario agents & runner (#11944)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-14 12:39:21 +05:30
Vishnu Narayanan
2a5ecf84a1
chore: add sidekiq_alive gem for health check endpoint (#12008)
```
➜  chatwoot git:(feat/sidekiq-health) curl -I localhost:7433
HTTP/1.1 200 OK
Server: SidekiqAlive/2.5.0 (Ruby/3.4.4)
Connection: Keep-Alive
Date: Tue, 22 Jul 2025 10:34:28 GMT
Content-Length: 6

➜  chatwoot git:(feat/sidekiq-health) curl localhost:7433
Alive!%
```

fixes: https://github.com/chatwoot/chatwoot/issues/10948
2025-07-24 08:08:37 +04:00
Shivam Mishra
b71a0da10d
feat: scenario tools [CW-4597] (#11908)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-07-21 16:42:12 +05:30
Tanmay Deep Sharma
459f225559
feat: Update swagger to openapi 3.0.4, update request payloads with examples (#11533)
# Pull Request Template

## Description

Updates the public swagger spec to be OpenAPI 3.0.4 compliant. Regarding
#7893, I'm investigating the use of
[oas_rails](https://github.com/a-chacon/oas_rails) to auto-generate the
documentation along with correct expected payloads.
Mostly fixes #10531, related to #7893

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Copied spec into swagger editor, reviewed outputs:

![openapi](https://github.com/user-attachments/assets/bd43f895-74bb-4373-ba6d-c5b190b699dd)

Note that this shows two errors with the `DELETE` endpoints as
technically these should not have a `requestBody` - in which case we
should be making use of another HTTP verb or another endpoint.

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Daniel Jimenez <devildan.knex@gmail.com>
Co-authored-by: Daniel Jimenez <daniel.jimenez@spark64.com>
2025-05-22 17:57:12 +07:00
Sojan Jose
bc42aec68e
chore: upgrade ruby version to 3.4.4 (#11524)
- Chore upgrade ruby version to 3.4.4 before we migrate to rails 7.2
over #11037
2025-05-21 19:40:07 +05:30
Shivam Mishra
3a4249da11
feat: Add support for multi-language support for Captain (#11068)
This PR implements the following features

- FAQs from conversations will be generated in account language
- Contact notes will be generated in account language
- Copilot chat will respond in user language, unless the agent asks the
question in a different language

## Changes
### Copilot Chat

- Update the prompt to include an instruction for the language, the bot
will reply in asked language, but will default to account language
- Update the `ChatService` class to include pass the language to
`SystemPromptsService`

### FAQ and Contact note generation

- Update contact note generator and conversation generator to include
account locale
- Pass the account locale to `SystemPromptsService`


<details><summary>Screenshots</summary>

#### FAQs being generated in system langauge

![CleanShot 2025-03-12 at 13 32
30@2x](https://github.com/user-attachments/assets/84685bd8-3785-4432-aff3-419f60d96dd3)


#### Copilot responding in system language

![CleanShot 2025-03-12 at 13 47
03@2x](https://github.com/user-attachments/assets/38383293-4228-47bd-b74a-773e9a194f90)


</details>

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-03-19 18:25:33 -07:00
Pranav
b34c526c51
feat(apps): Shopify Integration (#11101)
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.

This PR does the following: 
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-19 15:37:55 -07:00
Muhsin Keloth
429d2e5ef5
chore(deps): Bump slack-ruby-client from 2.5.1 to 2.5.2 (#10963) 2025-02-24 19:05:35 +05:30
Muhsin Keloth
031199f15a
chore: Slack file upload changes (#10903)
The Slack `files.upload` API endpoint is deprecated and will stop
functioning on March 11, 2025. In this PR, we have implemented the
changes for the [new file
upload](https://api.slack.com/messaging/files#uploading_files) method.
2025-02-18 22:44:30 -08:00
Michael Scrivo
69e3926db6
chore(deps): Switch html2text back to rubygems (#10911)
## Description

Hi! I've recently started helping maintain this gem as we use it heavily
in our app as well. It's been updated to work with newer versions of
nokogiri and has a few important fixes too.

## How Has This Been Tested?

Assuming you already have test coverage that would cover this.

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-02-18 09:03:55 -08:00
Pranav
d070743383
feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
Sojan Jose
94c918e468
chore: [Snyk] Security upgrade google-cloud-storage from 1.44.0 to 1.48.0 (#10148)
- bump up gems based on snyk security alerts
2024-11-27 20:31:01 +08:00
Vishnu Narayanan
54afed9fb4
feat: add judoscaler gem for heroku autoscaling (#10419)
- add judoscaler gem to allow judoscale use in heroku environments
- This will allow auto scaling for both web and worker dynos across both
standard-1x/2x and performance dynos
- This will scaling in response to queue time rather than response
time(heroku default)
- This also allows you to scale multiple dynos in and out at once,
rather than scaling them one at a time, as is the default.

Ref
----
1. https://judoscale.com/
2. https://devcenter.heroku.com/articles/judoscale
2024-11-18 12:36:27 +05:30
Shivam Mishra
42f6621afb
feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Sojan Jose
8d8ec23aa1
chore: [Snyk] Security upgrade rspec-rails from 6.1.4 to 6.1.5 (#10066)
![snyk-top-banner](https://github.com/andygongea/OWASP-Benchmark/assets/818805/c518c423-16fe-447e-b67f-ad5a49b5d123)

### Snyk has created this PR to fix 1 vulnerabilities in the rubygems
dependencies of this project.

#### Snyk changed the following file(s):

- `Gemfile`



<details>
<summary>⚠️ <b>Warning</b></summary>

```
Failed to update the Gemfile.lock, please update manually before merging.
```

</details>



#### Vulnerabilities that will be fixed with an upgrade:

|  | Issue | Score | 

:-------------------------:|:-------------------------|:-------------------------
![medium
severity](https://res.cloudinary.com/snyk/image/upload/w_20,h_20/v1561977819/icon/m.png
'medium severity') | Web Cache Poisoning
<br/>[SNYK-RUBY-RACK-1061917](https://snyk.io/vuln/SNYK-RUBY-RACK-1061917)
| &nbsp;&nbsp;**616**&nbsp;&nbsp;




---

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---------

Co-authored-by: snyk-bot <snyk-bot@snyk.io>
2024-09-16 09:44:07 +05:30
Sojan Jose
db0e654c03
chore: [Snyk] Security upgrade meta_request from 0.8.2 to 0.8.3 (#10061)
Some checks failed
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2024-09-04 17:04:07 -07:00
Sojan Jose
e99e6a8443
chore: [Snyk] Security upgrade omniauth-google-oauth2 from 1.1.2 to 1.1.3 (#10058)
- Security updates from snyk 

Co-authored-by: snyk-bot <snyk-bot@snyk.io>
2024-09-04 16:14:50 -07:00
Sojan Jose
3a0e68030a
chore: [Snyk] Fix for 1 vulnerabilities (#10038)
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fix for vulnerabilties

------
Co-authored-by: snyk-bot <snyk-bot@snyk.io>
2024-08-29 18:10:13 -07:00
Sojan Jose
8473e72a7e
chore: [Snyk] Fix for 1 vulnerabilities (#9971)
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- update gem to fix vulnerabilities
2024-08-19 17:41:53 -07:00
Sojan Jose
855b9c8f25
chore: [Snyk] Fix for 1 vulnerabilities (#9966)
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Fixes for vulnerable gems

Co-authored-by: snyk-bot <snyk-bot@snyk.io>
2024-08-17 00:34:15 -07:00