diff --git a/app/javascript/react-components/src/components/ChatwootProvider.jsx b/app/javascript/react-components/src/components/ChatwootProvider.jsx
index 5470bc89912..785ef0d97f5 100644
--- a/app/javascript/react-components/src/components/ChatwootProvider.jsx
+++ b/app/javascript/react-components/src/components/ChatwootProvider.jsx
@@ -78,7 +78,14 @@ export const ChatwootProvider = ({
     window.axios = createAxios(axios);
 
     // Initialize user in store and ActionCable
-    store.dispatch('setUser').then(() => {
+    store.dispatch('setUser').then(async () => {
+      // Fetch inboxes once per session. Guarded against the shared Vuex store
+      // so remounting the provider (e.g. when the consumer re-keys per
+      // conversation) doesn't trigger redundant /inboxes requests.
+      const hasInboxes = store.getters['inboxes/getInboxes'].length > 0;
+      if (!hasInboxes) {
+        await store.dispatch('inboxes/get');
+      }
       vueActionCable.init(store, config.pubsubToken);
       setInitializationComplete(true);
     });
diff --git a/app/javascript/ui/MessageList.vue b/app/javascript/ui/MessageList.vue
index 284f0421fe4..6a0d9ce84b9 100644
--- a/app/javascript/ui/MessageList.vue
+++ b/app/javascript/ui/MessageList.vue
@@ -74,7 +74,6 @@ const fetchMore = async () => {
 };
 
 onMounted(async () => {
-  await store.dispatch('inboxes/get');
   await Promise.all([
     store.dispatch('getConversation', conversationId.value),
     store.dispatch('fetchAllAttachments', conversationId.value),